We wish you have great experience to participating in consultations at OnFrontiers. Here are some tips would be helpful for managing logistics of consultations:

1. Plan to dial in or join the web consultation 15 minutes before the scheduled time.

To check and fix if any issues arise, etc. Hearing music means you successfully connected and are waiting for the client to join.

2. Check your device.
If joining via web consultation -- Use the latest version of Chrome. Allow the OnFrontiers website to access your microphone. 

We would advise to use PC and Mac, but not Ipad. 

Use a headset if possible. Using your smartphone like a regular phone call works as well.

3. Check your internet connection.
If joining via web consultation, make sure your internet is fast and stable.

4. Find a quiet spot
Either joining via web or phone, a quiet environment will ensure you won't be disrupted 

Being prompt and ensuring good call quality boosts your ranking within our community of Experts.

If you can't hear he waiting music or can't hear anything after the consultations start time, please contact hello@onfrontiers.com. We have a 24hrs support from Monday to Friday.

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