After an Expert completes a consultation, the Finance Team will follow up with the Expert for their payment details.
Experts are paid through OnFrontiers’ third-party payout provider, Hyperwallet (a Paypal company), through Hyperwallet’s Paylution portal, via either virtual prepaid card, wire transfer, or ACH (not all methods are available in all locations).
Payments are processed the Friday (by COB New York time) of the week of the consultation. Once we start the process, the Expert will receive an email to activate their account and fill in their bank account details. This process ensures an Expert's privacy.
Payment requests are processed within five (5) New York business days. Once the payment request is processed, the Expert will receive an email with a link to the Paylution portal to proceed with payout. Experts may request payment of amounts due at any time, by emailing firstname.lastname@example.org
Depending on your bank and payment method you should receive the payment within 7-14 days of the consultation.
Important: note that if you are consulting on behalf of your company, as part of a partnership between your company and OnFrontiers, OnFrontiers will not be responsible for your payment. Please check with your company for the compensation rules applied.