How Can I Send a Message to a Client Post-Consultation?

After a consultation ends, experts and clients can continue the conversation through the OnFrontiers messaging feature.

To send a post-consultation message:

1. Log into OnFrontiers and go to your Consultations tab
2. Find the completed consultation in your history
3. Click the consultation to open it; you'll see a message thread
4. Type your message and send

Common reasons to message after a call:

• Share an additional resource or reference you mentioned
• Answer a follow-up question the client emails about
• Clarify a point you didn't have time to fully explain
• Suggest another expert who may be relevant

Messages go through OnFrontiers (not directly to the client's personal email), preserving the privacy and audit trail of the engagement. Clients receive a notification when you send a message.

Note: the post-consultation message thread is for the engagement only — not for direct ongoing business outside the OnFrontiers platform. If a client wants to engage you for additional work, route it back through OnFrontiers.