Expert FAQ

Frequently Asked Questions from our Experts. If your question is not answered here just send your question to hello@onfrontiers.com and we'll get back to you as quickly as possible.

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35 articles in this collection
Written by Brian Caouette, Becky Ying Zhang, Joanne Lim and 2 others

Recover Account

What if I got locked out of my account due to too many login attempts?

Written by Joanne Lim
Updated over a week ago

I am a government official, can I become an expert at OnFrontiers?

Written by Becky Ying Zhang
Updated over a week ago

How will the call logistics work?

Written by Becky Ying Zhang
Updated over a week ago

OnFrontiers Expert Engagement FAQ

Everything you need to know if engaging as an Expert on an OnFrontiers consultation

Written by Ricardo Sanchez
Updated over a week ago

Getting Started

Who can become an Expert?

Expert application

Written by Becky Ying Zhang
Updated over a week ago

How do I apply to become an Expert?

Expert application and signup

Written by Becky Ying Zhang
Updated over a week ago

Do I have to pay to register with OnFrontiers?

Written by Becky Ying Zhang
Updated over a week ago

How do I get consultation requests from OnFrontiers's clients?

Can I get more bookings?

Written by Becky Ying Zhang
Updated over a week ago

Reset Account Password

What if I forgot my password?

Written by Joanne Lim
Updated over a week ago

How will I know if I am suitable for a project?

Written by Becky Ying Zhang
Updated over a week ago

How to keep your profile private within the OnFrontiers community

Preventing your profile from being publicly searchable on Google

Written by Becky Ying Zhang
Updated over a week ago

How do I delete my Expert profile with OnFrontiers?

Written by Becky Ying Zhang
Updated over a week ago

Showcase Your Expert Status

How to get exposure to more engagements

Tips to rank high in search and get found by our clients and research managers

Written by Becky Ying Zhang
Updated over a week ago

How do expert ratings work?

What the star rating means on an expert's profile.

Written by Enio Borges
Updated over a week ago

Customize your OnFrontiers profile

How experts can customize their OnFrontiers profile

Written by Brian Caouette
Updated over a week ago

Consultation Guidelines

Tips for doing well on a client consultation

Written by Becky Ying Zhang
Updated over a week ago

Referrals

Expert Referral Policy

This article describes OnFrontiers' referral procedures.

Written by Becky Ying Zhang
Updated over a week ago

Terms & Conditions

How will I know if a subject is confidential?

Written by Becky Ying Zhang
Updated over a week ago

I am a government employee. Do I need a written statement from OnFrontiers to participate on a consultation?

Written by Becky Ying Zhang
Updated over a week ago

My employer’s policies prohibit employees from discussing professional matters outside the organisation. Does this mean I cannot participate in consultations with OnFrontiers’ clients?

Written by Becky Ying Zhang
Updated over a week ago

Cancellations by client

What am I owed if a client cancels a call with me?

Written by Brian Caouette
Updated over a week ago

Are there any subjects I should not advise on?

Written by Becky Ying Zhang
Updated over a week ago

Does my registration with OnFrontiers prevent me from registering with other similar organizations?

Written by Becky Ying Zhang
Updated over a week ago

Are the consultations confidential?

Confidentiality reminder to OnFrontiers Experts ahead of a consultation

Written by Enio Borges
Updated over a week ago

How do I know if my employer allows me to participate in consultations with OnFrontiers?

Written by Becky Ying Zhang
Updated over a week ago

In the case of a pre-existing relationship with a client, can I still work with this client outside OnFrontiers?

Written by Becky Ying Zhang
Updated over a week ago

Will I work exclusively for a client?

Written by Becky Ying Zhang
Updated over a week ago

Can OnFrontiers’ clients hold me liable for decisions they make based on information that I provide them?

Written by Becky Ying Zhang
Updated over a week ago

What is an Expert’s relationship with OnFrontiers?

Written by Becky Ying Zhang
Updated over a week ago

Can OnFrontiers deactivate my account?

Written by Becky Ying Zhang
Updated over a week ago

Payments

How much will I get paid? Where do I set my rate?

Guidelines on how much and where to set your hourly rate for OnFrontiers consultations

Written by Becky Ying Zhang
Updated over a week ago

How much will I be paid and will I be paid for my preparation time?

Written by Becky Ying Zhang
Updated over a week ago

How do I get paid as an OnFrontiers Expert?

I wasn't asked to enter my banking details. How do Experts get paid?

Written by Becky Ying Zhang
Updated over a week ago

How long after the consultation will I receive my payment?

Written by Becky Ying Zhang
Updated over a week ago

How to claim your payment on Hyper-Wallet paylution platform

This article is a step-by step guide for experts claiming the payment on Hyper-Wallet paylution platform

Written by Becky Ying Zhang
Updated over a week ago