OnFrontiers Expert Engagement FAQ

OnFrontiers.com is an enterprise knowledge marketplace that helps customers access knowledge and build their networks by connecting them with Experts like yourself.
The basic engagement is a 30-minute to 1-hour virtual call. Your compensation is based on a rate set by you during the application process.
Some of our experts engage in larger projects through OnFrontiers, which typically start with unpaid opportunity calls with our customers.

When a client requests you for a consultation or opportunity call, you get an email and SMS notification with the invitation link. This is where you will confirm the call with our customer.
The client will not call you. To join the call, go to the consultation link through a web browser or call the local dial-in number. Our platform operates through a Zoom integration to make your experience secure and reliable.
The platform also generates a calendar invitation that contains all the information needed to join the call.

Hopefully not!

Our clients are careful to make sure there are no organizational conflicts of interest (OCIs) for experts invited to consult in their expert requests.
We require Experts to complete a short online compliance training before joining consultations and opportunity calls. This training informs what you should and should not discuss (e.g. no confidential, privileged, or non-public information).
Your consultation is private between you and the customer. If the conversation leads to potential confidentiality issues, let the customer know — they will understand and steer the conversation to a safe domain.

Remember, you can accept or decline requests based on the sensitivity of each topic.

Get ready 10 minutes prior to the call. Move to a distraction-free location with good reception.
Review the client's questions in the invitation link to understand what they want to learn from you.
Break the ice, but quickly move on to the consultation topics. Time is money.

The client will not call you. Join the call via the consultation link or by calling the local dial-in number.
The dial-in information will be in the calendar invite sent to your email upon confirmation.
Prioritize using wired headphones over Bluetooth earbuds for higher call quality.
Prioritize joining the consultation through a computer/desktop browser rather than from your mobile browser.

OnFrontiers will pay you. The customer does not have information about your payment for the consultation.
We primarily pay Experts via Hyperwallet, a third-party service that deposits the money to your local bank account. We can also pay through Paypal or Western Union.
Payments are processed on Friday (by COB New York time) of the week of the consultation.

You get to set your hourly rate based on your understanding of what is fair for the expertise you're sharing.
The average rate is around $150–250 USD. We encourage our experts to set their rates within a competitive range that meets their expectations.
The remuneration is limited to the amount of time spent in consultation with our client. You are not remunerated for time spent on registration, application, and preparation time.